Windows 10: Out of the Frying Pan & Into the Fire

Many of our customers (and users across the internet) are reporting major difficulties upgrading their computers to Windows 10. In the three weeks since it's release, we've had to help fix everything from lost data and programs, to sound and internet that stopped working. Some of the upgraded computers that came in wouldn't even turn on anymore. Windows 10 was hailed as the solution to all of Windows 8's problems, but is it really better?

 

Microsoft has a nasty habit of doing the final polishing on a new Windows release well after it has been released to the general public. For this reason we always recommend waiting 6-12 months after the release date before upgrading to a new version of an operating system unless there is a compelling reason to upgrade earlier.

Usually, the only people upgrading existing computers right away are hobbyists or pros with the necessary skill set and patience to work around any bugs that get in their way. This is just a fact of life, and most computer technicians are used to dealing with it. What makes the transition to Windows 10 particularly nasty is that Microsoft has made it free and simple to upgrade existing PC's with just a few clicks of the mouse. Because of the apparent ease of upgrading, people who would normally be wary of trying an upgrade on their own are getting into lots of trouble by switching to Windows 10.

Windows 10 does look very promising, but we're not convinced that it is a finished product yet. We recommend waiting a bit before you upgrade, but if you are in the mood to be another Microsoft guinea pig, here are some tips for making the process run smoothly.

NOTE: If any of the following doesn't make sense to you, please stop and get help from a trained PC technician or a knowledgeable friend. You can also just leave your computer alone.

  1. A clean install will always have a better chance of success vs. a normal upgrade. This is our preferred method. Unfortunately this means that you'll have to reinstall all of your software and drivers. You'll probably end up having to do that anyway though, so you might as well just do it right from the start.
  2. Back up everything that is important to you before starting.
  3. Make sure you have the install media (CD's, installers, etc) for any software or peripherals (printers, scanners, wifi-cards) on hand.
  4. Make a backup of any important files that you don't want to lose.
  5. Check to make sure that Windows 10 drivers are available for all your devices. The installer is supposed to check first, but it isn't 100% accurate. If the installer warns you that it can't find drivers, you should probably wait and try again in a few months.
  6. Are you sure you backed everything up?
  7. Check to make sure that any necessary software is compatible with Windows 10. Some older programs may stop working after the upgrade.
  8. I'm serious. There's a really good chance you'll end up erasing everything. BACK UP YOUR FILES FIRST!

If you do run into a problem, or would like a pro to handle the install for you, please call or stop by our PC repair shop and we'll be happy to help.





DISCLAIMER: Use the information in this article at your own risk. CompuClinic LLC takes no responsibility for any damage to hardware, software, or data as a result of following the advice above. While we do our best to be thorough, if you are not comfortable with anything described above, please contact a qualified technician for help.

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